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Ashley Hayes

Ashley Hayes

Ashley Hayes

NHS Pension Administrator
The NHS Pension becomes increasingly complex. I work alongside the leading experts in England to deliver an unrivalled, proactive NHS Pension Advice Service.


Originally from Seoul, South Korea, Ashley studied at the Sungkyunkwan University and achieved a 2:1 Bachelor’s Degree in International Trade and Policy, and English Language and Literature. Ashley spent time in Norway and Japan before settling in the North East of England. Whilst residing overseas she continued her studies and passed the Chartered Financial Analyst level 1 and level 2 exams and Financial Risk Management Part 1. At BW Medical Accountants, Ashley continues her studies and is currently working on the professional level for the ICAEW qualification.

Professional Experience

Ashley has a banking background and started her career at the NH Bank (National Agricultural Cooperative Federation) based in Busan, South Korea as an Associate. Ashley assisted clients with their banking needs dealing with foreign exchange, bonds and explaining complex financial products. She then went on to work at Aramco Overseas Company and gained extensive experiences in document control and reporting before joining BW Medical Accountants in 2017.


Ashley works within our dedicated NHS Pension Management team liaising with the NHS Pension Agency and administrating NHS Pension Reports utilising our bespoke financial model. There is a whole new level of complexity surrounding the NHS Pension Scheme and the new rules on Annual Allowances and Lifetime Allowances mean that healthcare professionals' pensions are at risk of extremely penal tax charges. Our NHS Pension Management Service is arguably unrivalled nationally and Ashley supports a client portfolio of GP Partners, Locums, Hospital Doctors, Consultants, Chief Executives and management teams of NHS Trusts.

Skills In Focus

  • The NHS Pension
  • Annual Allowance / Lifetime Allowance problems
  • NHS Pension Reporting
  • Administration
  • Reports
  • Customer Service
  • Very smooth changeover to BW, with good communication at all times. Very efficient in the production of the accounts (as promised) and the Partners are delighted with the advice received to date.

    Practice Manager
  • BW Medical Accountants have a good working knowledge of General Practice and are keenly aware of the challenges Practices face within the changing environment of the NHS.  Benfield Park have been very impressed by the way BW Medical continue to deliver the range of services they provide from Accounts to Tax and NHS Pension advice. 

    We have found Practice consultation and engagement from BW Medical specifically helpful to shape the future of the Practice.

    Senior Partner
    Benfield Park Medical Group, Newcastle
  • We had no hesitation in moving to BW Medical Accountants.  For any business your accountant is integral, and for us one of the most important factors to this relationship is to have a personal and trusting approach, which BW have undoubtedly achieved. 

    The service we receive and the interest they show in our practice assures us that they have a genuine interest in us and commitment to us.  More importantly they are always helpful and polite to answer even the dumbest of questions!  They give us confidence and reassurance knowing that they are always very up-to-date with all the numerous changes within general practice and we would have no hesitation in recommending them to other practices seeking a professional and personal accountancy service.

    Jackie Rotherham, Practice Manager
    The James Street Family Practice, Lincolnshire
  • We moved to BW Medical Accountants in 2013 and we are delighted that we have.  Having been in the same business for over 20 years it is important to have a relationship with the accountancy team but most importantly you need to have trust.  We made the decision to move our business to BW Medical Accountants and having worked with the Team especially Tina we are very satisfied.  Tina going through the accounts brought to our attention many things that I was not aware of in the past.  The first years' experience can only be described as excellent.

    Customer service is first and foremost with BW and this shines through as each and every one of them are approachable, helpful and most importantly understand and know the business.  General practice is complex and is going to get more complex in the coming years.  We need Accountants who truly understand our business. We as a practice and as individuals would certainly recommend BW Medical Accountants.

    Gloria Middleton, Managing Partner
    Westbourne Medical Group, Sunderland
  • We changed to BW Medical Accountants and I would say we have just had the most transparent and understandable end of year meeting and the best planning advice I have ever had in 16 years of practice.

    GP Partner

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