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General Practice: HR Masterclass: CQC: Mission statements, culture and values (4)

Within your CQC visits, you will be asked about what your mission statement and culture is for the practice.

  • Tuesday, 5th March 2019

General Practice: HR Masterclass: CQC: Mission statements, culture and values (4)

Within your CQC visits, you will be asked about what your mission statement and culture is for the practice. We have realised these are very often written but don’t underpin the business needs or provide an understanding for the employees of what the Practice aims to achieve. 

The purpose of the mission statement is to focus and direct the organisation itself; it communicates to the people who make up the Practice – its employees and patients, giving them a shared understanding of the Practices intended direction.

Within this session we will discuss:
• What is a mission statement?
• How it can be used within the practice?
• What purpose it has?
• The values that can be developed and used on a daily basis
• How you can encourage the practice employees and patients to use the values
• How the values fit into the job description?
• Values and appraisals – they work together

The Speaker

Louise has a successful career spanning over 17 years, running HR teams. As owner and director of Oculus HR, Louise has experience across many sectors including Healthcare and the NHS. Louise is particularly experienced at providing guidance on building HR strategies for general practice growth and change.

Places are limited, to book:

Email: rachael.mackay@bw-medical.co.uk or call Rachael on 0191 500 6930
*Cost: £25 per masterclass (BW preferential client rate) or £35 (Non-clients)
*Early Bird booking offer: £80 (BW client rate) / £120 (Non-clients) for the full course of 4 masterclasses. Early Bird offer must be booked by 12th December 2018.
Payment: Your GP Practice will be invoiced following your booking.

BW House,
2-3 Park Road,
Gosforth Business Park,
Tyne & Wear,
NE12 8DG
BW House,
2-3 Park Road,
Gosforth Business Park,
Tyne & Wear,
NE12 8DG
  • BW Medical Accountants have a good working knowledge of General Practice and are keenly aware of the challenges Practices face within the changing environment of the NHS.  We have been very impressed by the way BW Medical continue to deliver the range of services they provide from Accounts to Tax and NHS Pension advice. 

    We have found Practice consultation and engagement from BW Medical specifically helpful to shape the future of the Practice.

    GP Partner
    GP Practice, Newcastle
  • We had no hesitation in moving to BW Medical Accountants.  For any business your accountant is integral, and for us one of the most important factors to this relationship is to have a personal and trusting approach, which BW have undoubtedly achieved. 

    The service we receive and the interest they show in our practice assures us that they have a genuine interest in us and commitment to us.  More importantly they are always helpful and polite to answer even the dumbest of questions!  They give us confidence and reassurance knowing that they are always very up-to-date with all the numerous changes within general practice and we would have no hesitation in recommending them to other practices seeking a professional and personal accountancy service.

    Jackie Rotherham, Practice Manager
    The James Street Family Practice, Lincolnshire
  • We changed to BW Medical Accountants and I would say we have just had the most transparent and understandable end of year meeting and the best planning advice I have ever had in 16 years of practice.

    GP Partner
    Cumbria

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