Request a Quote

Please complete the form below, we’d love to hear from you!

Developing a federated model of General Practice - Developing mission, vision and values

This is another area to get right first time. The mission, vision and values should explain to anyone interested why you exist, in term of what you do, whom you do it for and how you plan to excel.

This work is vital as it will set a direction of travel for the new company and at the same time start to embed the culture of the new organisation, which is why it is so important.

Mission- the fundamental question to help develop you mission is: why do you exist?

Vision- the answer should clearly define your purpose; what purpose is the company set up to address?

Values- are your guiding principles. They apply across the company and underpin how it works. Values are a basic set of beliefs about what really matters, which guide how things should be done e.g. its activities, standards, quality, safety, patient outcomes etc.

One of the most important parts of this work is it will support and underpin the company delivery of the desired outcomes.  At the same time it should prevent embedded behaviours (culture) from the past preventing your new strategy from delivering.  You will have to work daily to embed your desired culture and that needs to be led from the board. 

Ultimately, the board of a provider organisation is responsible for the quality of care delivered across all services that the organisation provides Additionally, the Health and Social Care Act places the following accountability on all NHS Service Providers, meaning in the case of a Federation the Board of Directors carries that accountability.

  • Clinical effectiveness: Quality care is care which is delivered according to the best evidence as to what is clinically effective in improving an individuals health outcomes.
  • Patient safety:  Quality care is care which is delivered so as to avoid all avoidable harm and risk to the individuals safety.
  • Patient experience:  Quality care is care which looks to give the individual as positive an experience if receiving and recovering from the care as possible, including being treated according to what that individual wants or needs, and with compassion, dignity and respect.

This is another reason why it is so important the company documentation is correctly developed, as the rules for members should explicitly state what is expected of each member in pursuit of high quality delivery that ensures each of these points is safely addressed.

If you have any questions or wish to speak to one of our experts, call us on 0191 653 1022.

Next Event / Workshop

There are no upcoming events.

  • BW Medical Accountants have a good working knowledge of General Practice and are keenly aware of the challenges Practices face within the changing environment of the NHS.  We have been very impressed by the way BW Medical continue to deliver the range of services they provide from Accounts to Tax and NHS Pension advice. 

    We have found Practice consultation and engagement from BW Medical specifically helpful to shape the future of the Practice.

    GP Partner
    GP Practice, Newcastle
  • We had no hesitation in moving to BW Medical Accountants.  For any business your accountant is integral, and for us one of the most important factors to this relationship is to have a personal and trusting approach, which BW have undoubtedly achieved. 

    The service we receive and the interest they show in our practice assures us that they have a genuine interest in us and commitment to us.  More importantly they are always helpful and polite to answer even the dumbest of questions!  They give us confidence and reassurance knowing that they are always very up-to-date with all the numerous changes within general practice and we would have no hesitation in recommending them to other practices seeking a professional and personal accountancy service.

    Jackie Rotherham, Practice Manager
    The James Street Family Practice, Lincolnshire
  • We changed to BW Medical Accountants and I would say we have just had the most transparent and understandable end of year meeting and the best planning advice I have ever had in 16 years of practice.

    GP Partner

Newsletter Signup